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Survey Research Assistant
23andMe, Inc. | Mountain View, California
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Job Description

When told some statistic about American's opinions on the latest political hot topic, do you immediately wonder how the survey research was designed? Do double-barrelled questions make you wince? Do you believe when it comes to predicting user behavior and reactions, a data-driven approach is the only way to go?

Who we are

Since 2006, 23andMe's mission has been to help people access, understand, and benefit from the human genome. We are a group of passionate individuals pushing the boundaries of what's possible to help turn genetic insight into better health and personal understanding.

What you'll do

We are looking for a new survey research assistant to work on our dynamic and growing data collection team. This person will develop, implement, and test new measures of health conditions and behaviors for internally and externally driven projects. In addition, this person will be involved across the company on user testing, customer feedback surveys, and other related efforts. Make a difference, come join our team!

What you'll bring

* A Bachelor's degree with exposure to survey methodology such as in Anthropology, Pre-medical studies, Epidemiology, Economics, Biostatistics, Communications, Sociology, Political Science or Psychology
* Strong attention to detail, meticulous, and highly organized
* Prior experience conducting qualitative and quantitative human subjects research
* Flexible and capable of managing multiple projects with overlapping deadlines in a landscape of evolving priorities


* Some familiarity with Python or another programming language
* Prior experience working in a fast-paced, rapidly changing work environment
* Strong statistical skills
* Experience with user testing/conducting cognitive or clinical interviews
* Experience in questionnaire design in one or more of the following areas: political polling, attitude assessment, marketing, customer satisfaction, user feedback, or health or psychology research

About Us

23andMe, Inc. is the leading personal genetics company. Our mission is to help people access, understand and benefit from the human genome. 23andMe has over 2 million customers worldwide with ~85 percent consented to participate in research. 23andMe is located in Mountain View, CA. More information is available at www.23andMe.com.

At 23andMe we value a diverse, inclusive work force and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. 23andMe will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

About 23andMe, Inc.

We support the Subcommittee and FDA in the effort to create an improved regulatory framework for genetic testing. We are already working with FDA, NIH, and other organizations to strengthen regulations for all laboratory testing, including genetic testing. Indeed, we first met with the FDA in 2007, before we ever offered our service to consumers. Thereafter, in 2008, we met with FDA Commissioner von Eschenbach and his staff, and they encouraged us to proceed. We have had ongoing discussions with FDA since that time. Tomorrow, we will present our regulatory proposal to the FDA. Our plan takes into account rapid technological innovation and ensures the analytical and clinical validity of all laboratory tests. In addition, we think new regulations should provide transparency across the industry so that consumers know what they are getting from the services they choose. At the heart of any new regulations should be the requirement that DTC genetic companies operate at the highest levels of science and ethics. 23andMe grounds its service in several core elements: informed consent and strong privacy protections; educating customers about personal considerations they should take into account when using our service; educating customers and providing full transparency about the science behind our service; and recommending that, if customers have questions about their results, they should coordinate with their physicians or a genetic counselor. Indeed, we are proud that, in 2008, our company's DNA-testing service was selected by TIME Magazine as the number one "Invention of the Year." One of 23andMe's core missions is the development of innovative solutions for accelerating genetic research. Our database is one of the largest collections of genetic and health information in existence, and has already led to published discoveries. We are currently working with the Parkinson's Institute on research aimed at discovering the genetic factors underlying Parkinson's disease. We are proud to have with us today the head of the Parkinson's Institute, Dr. William Langston, one of the leading Parkinson's researchers in America. We appreciate the concerns that people who receive DTC genetic information could make harmful decisions without consulting a physician, or could be lulled into inaction based on their results. However, we have seen neither data nor scientific literature to support this view. Indeed, the current scientific literature, combined with our own experience, shows that people do not take rash or unconsidered actions. Moreover, 23andMe's service is consistent with the FDA's long history of approving at-home, over-the-counter laboratory tests for HIV, hepatitis, and other diseases, in addition to permitting consumers direct access to tests for other conditions, such as high cholesterol and pregnancy. We believe the current regulatory landscape is ready for improvement, and we welcome your interest and leadership in this area. Thank you, and I look forward to your questions.

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