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1-3 years of experience
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Employment Type:
Full time
Job Category:
Information Services
Management Information Services Manager II
(This job is no longer available)
County of Santa Clara | Santa Clara, CA
Grad Date

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Job Description


Supplemental Questions

Under direction, to manage, coordinate and evaluate the activities of information systems for Santa Clara Valley Health and Hospital System. Series Description The Management Information Services Manager series describes levels of position assigned responsibility for managing all aspects of information systems within Santa Clara Valley Health and Hospital System. Positions in this series are assigned to a department or across several departments and provide system development and maintenance, quality control and security. In addition, incumbents are responsible for overseeing the hardware and software selection and implementation. They have significant responsibility in the selection and coordination of vendor services. They also assume general administrative and managerial duties. This recruitment requires the submission of an online application. No paper applications will be accepted. Applicants must apply online at www.sccjobs.org. Computers are available at the County Government Center, 70 West Hedding Street, 8th Floor, East Wing, San Jose, CA 95110, normal business hours, for applicants to apply online. Prior and recent management experience implementing and supporting an Epic suite of applications is highly desirable. Current certification in one or more relevant Epic modules is also desirable. Benefit and Retirement information may vary from bargaining unit to bargaining unit. Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts. Click here to access all Memoranda of Understanding and most recent Summary of Changes.

Typical Tasks:

Develops and implements strategic plans for information and communication technology for the departments within SCVHHS; Manages the implementation, support and maintenance of information services projects; Provides analytical support and leadership in assessment of overall functionality of information service systems, integration With existing or planned systems, and implementation and ongoing support; Prepares, implements and enforces County and Agency Information Systems Policies and Procedures; Directs development of contract specifications and monitors the work of contract personnel; Manages and coordinate internal and external technical resources to ensure that hardware, software, and data communications networks meet specification determined by users, vendors, and external authorities; Coordinates or directs monitoring and evaluation of departmental and contracted services including the development of designs, criteria and procedures; Recommends use of contract software specialists when necessary and provides liaison between Information Services and other departments within SCVH&HS; Advises department managers on defining, designing, implementing and evaluating program services and communicates the goals and objectives of the division to ensure their support; Recommends to Health Department Executive Management improvements to current systems and processes; Works with managers to develop integrated systems that may affect more than one department; Provides advanced-level information systems technical expertise in solving complex technical problems, and in evaluating and resolving complications that delay or potentially delay providing services to user departments; Maintains on-going liaison with local governments, community organizations, planning agencies, and private groups; Performs general management and administrative duties including staffing plans, annual budgets and project reports; Set standards for project management and guides technical staff to manage projects efficiently, including project definitions, work plans, documentation, control methods and status reporting; Selects, trains, evaluates and directs the work of subordinate staff; Conducts complex studies of policies, procedures, organization, staffing, training, equipment and space requirements relative to program requirements; Performs other related duties as required.

Employment Standards:

Sufficient education and experience equivalent to graduation from an accredited college or university in the computer science, mathematics, Health Services, public administration, business administration or related field and sufficient health administrative experience which demonstrates a thorough understanding of planning, directing, and evaluating health care information systems. Experience Note: Typically, the successful applicant would possess four years of increasingly responsible mid-management administrative experience in the Health field, two years of substantial involvement in information systems and technology (simultaneously or apart from the above, but preferably in a hospital/health environment). A Master's degree in Health Administration is desirable and may be substituted for one year of the required experience. Knowledge of: Information systems, technology and practices as they relate to a large mainframe environment, with complex networks and multi-vendor equipment; Principles, practices and techniques of program development, implementation and evaluation in a health setting; Fundamentals of computers and systems analysis; Data collection, analysis and development of valid conclusions; Operations analysis and procedures development techniques; Methods of administrative problem solving; Current trends, issues and legislation relating to community health services; The organization and function of State and Federal health service and planning agencies; Principles of health and hospital organization and administration; Principles and practices of supervision, staff development, organization, administration and personnel management, and labor relations. Ability to: Plan, organize, direct, and coordinate individuals and functions; Organize and manage multiple projects involving several departments and vendors; Determine courses of action and evaluate the impact of decisions on the organization; Understand and communicate information about complex systems to individuals with varying levels of experience; Select, train, supervise, develop and evaluate staff; Identify the need for changes in program policies and practices and to develop proposals for appropriate changes; Establish and maintain cooperative and effective working relationships with those contacted in the course of work; Prepare, present, and interpret factual and statistical data; Communicate clearly and concisely both orally and in writing. Veterans Preference Information This recruitment has been identified as non-entry level by the Human Resources Director. Any veteran who has submitted a copy of their DD214 form, and received an honorable discharge within the last five years, will be given a preferential credit of five percent (ten percent for those identified as disabled veteran's), after attaining a passing examination score for a numerically scored examination.