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The Project Manager in the Office of Information Technology Services (ITS) is responsible for the planning, execution, communication, and completion of IT infrastructure and application development projects. The Project Manager (PM) will work in a matrix environment composed of both in-house staff and contractors throughout the duration of a project. The PM is responsible for communicating project status to stakeholders, project teams, and ITS management, and is considered the authority for accurate project information. Additional responsibilities include building an ITS Project Management Office (PMO), providing leadership for contract and temporary project management staff, and mentoring interns enrolled in GGU's MS in Project Management program . The PM reports to the Chief Information Officer with indirect reporting to other ITS managers depending on the focus of the project.
- Lead concurrent, small to enterprise-wide technology projects to ensure on time and on budget delivery. - Establish and coordinate the activities of a department-level Project Management Office (PMO). - Clearly communicate stakeholder and team expectations and establish a culture of accountability within project teams to build trust and foster collaboration. - Decide which project management methodology to use on a per-project basis depending on complexity and other constraints. - Effectively teach project management methodologies to non-PMO audiences. - Establish themself as the main point of contact for stakeholders, ITS staff, PMO staff, and project teams in relation to project status and project-related questions. - Compile monthly status reports for all projects under their direct management or under management of contract PMs or ITS managers. - Complete project charters that clearly define scope, schedule, deliverables, resource allocation, budget, risk assessment, and metrics for determining project success. - Proactively identify and communicate risks and collaborate with management stakeholders to mitigate them. - Work with internal and external vendors to obtain budgetary pricing, contracts, Statements of Work (SOWs), and quotes. - Complete project closures that adequately capture lessons learned and integrate them into future projects. - Other related duties, as assigned.
Qualifications, Education & Experience:
Candidate must be able to: - Build relationships and foster collaboration among a broad spectrum of stakeholders. - Quickly take ownership in their area of expertise. - Excellent verbal and written communication skills. - Demonstrate a high level of adaptability to changing priorities. - Demonstrate the proper level of assertiveness for achieving task completion to avoid project slippage and scope creep. - Possess confidence to address project-related issues and escalate when necessary. EDUCATION AND EXPERIENCE: - Bachelor's Degree, or equivalent experience, in Computer Science, MIS or similar area of study. - Minimum of two years project management experience in a technology infrastructure and/or application development environment. Three or more years preferred. - One year experience serving as Project Manager on enterprise level projects with high visibility. Two or more years preferred. - Experience managing concurrent projects in various stages of the SDLC. - Experience taking an enterprise level web or software project through the full SDLC process. - Experience leading infrastructure-related projects such as network upgrades, hardware procurement, core IT application deployments (such as email upgrades), and deployment and/or facility build-out. - Significant experience with PMI methodology. - Knowledge of Information Technology Infrastructure Library (ITIL) is a plus. - Experience with various Project Management methodologies (i.e. Waterfall, Agile, RUP, etc.) and the software development lifecycle (SDLC). - Experience with project management applications such as MS Project, Team Dynamix, etc. - Strong presentation skills and ability to adapt content and presentation style to address multiple audiences. - Experience working in a government, non-profit, or higher education environment preferred.
Golden Gate University is an Equal Opportunity Employer. The university has a strong commitment to the principles of diversity and inclusion, and to maintaining working and learning environments that reinforces these practices. The university welcomes and encourages applications from women, minorities, people of color, persons with disabilities, and members of the LGBTQI community.
About Golden Gate University
Established in 1994, Golden Gate University School of Law, Environmental Law & Justice Clinic is the only in-house law school clinic in California focusing on environmental justice. Working with three full-time faculty members, ELJC student clinicians directly represent environmental organizations and community groups in low-income and minority communities on real-life public health, toxics, and environmental justice matters.