The University of Washington (UW) is proud to be one of the nationâ€™s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
University of Washington, Bothell, School of Science, Technology, Engineering and Math (STEM) has an outstanding opportunity for a, part-time, 50%, Advanced Systems Engineer
The primary purpose of the Advanced Systems Engineer (ASE) is to design, plan, configure, and maintain the lab and computing infrastructure for the UW Bothell School of Science, Technology, Engineering and Math (STEM). The focus of this work is around the development of the program's academic computing lab environments, as well as providing direct assistance to the faculty in these functions within the Electrical Engineering Program. Areas of support include computer laboratories, undergraduate research facilities, electrical engineering laboratory, and desktop Linux, Windows, Macintosh, and a wide range of other computing equipment distributed throughout the School.
â€¢ Provide systems administration services, including specification, configuration, installation, imaging and troubleshooting of program servers and workstations running UNIX, Windows, and Mac OS X. This includes urgent response to campus-wide computing resource demands, issues, and consultation.
â€¢ Install and maintain networks, hardware, and software; perform upgrade and maintenance procedures, analyze capacity needs, determine hardware specs, customize hardware and recommend requirements based on growth and scalability concerns.
â€¢ Monitor and enhance operating environments to ensure optimal performance; apply software patches and write command procedures and programs; maintain, modify, install, test, and debug system-level software.
â€¢ Conduct trend analyses; set up monitoring tools; review systems logs and messages; investigate performance problems; make recommendations for system enhancements.
â€¢ Maintain host configuration protocols and services using DHCP, DNS, etc. for CSS infrastructure.
â€¢ Troubleshoot, investigate and resolve performance issues, take preventative measures, investigate incidents and maintain security.
â€¢ Manage, track, and document STEM computing infrastructure assets and coordinate lab utilization.
â€¢ Coordinate contacts by telephone, email or in person with other departments or persons outside the University.
Planning and Design Support
â€¢ Advise IT leadership to allow them to best represent the institution on security, privacy, compliance, IT architecture, and project management committees in support of institution goals and responsibilities.
â€¢ Advise STEM and IT leadership on all aspects of STEM infrastructure, events, trends and future needs to assure critical support and sustainability of program and campus resources is maintained.
â€¢ Provide leadership and coordination in the evolution of the STEM infrastructure. Support the education, research, and administrative missions of the STEM School by creating and maintaining a first-class computing environment.
â€¢ Design, specify, build, and maintain STEM computer labs and specialized desktop computing environment.
â€¢ Create and maintain documentation about the labs and provide classroom support in areas of security and system administration. Write, maintain, evaluate and update user manuals, system support manuals, disaster recovery plan and other types of documentation.
â€¢ Advise and propose policies for use of STEM facilities and resources to support students, faculty, and staff.
â€¢ Collaborate with faculty to develop hands-on lab exercises, designing and deploying custom apparatuses for student labs. This includes a working understanding course software and hardware needs and ensuring that such software and hardware is installed and configured so that it supports the STEM educational mission.
â€¢ Collaborate and participate in teaching courses in areas where this position has particular expertise that would noticeably enhance educational content.
â€¢ Provide consultation in support of graduate and undergraduate student projects and facilitate student activities.
Faculty and Research Support
â€¢ Pro-actively work to ensure that STEM infrastructure supports faculty scholarship. Maintain awareness of ongoing and planned faculty research. Work with faculty writing grants to specify computing resources necessary for research success.
â€¢ Identify departmental needs, support faculty and staff in â€œnon-standardâ€ computing endeavors and perform technical analyses.
â€¢ Create and support development environments and Investigate new technologies that might benefit the school.
Bachelorâ€™s Degree in Computer Science or related field and three years of experience in systems administration of an enterprise networked environment which includes experience in software and hardware experience assembling, installing, configuring, testing, maintaining, troubleshooting, and repairing Windows-based computers.
â€¢ Knowledge of TCP/IP network protocol, other Internet protocols as it relates to Windows and/or Linux network operating systems.
â€¢ Excellent oral and written communication skills.
â€¢ Ability to work well in a team oriented environment and with a diverse constituency.
â€¢ Proven ability and willingness to attend training, workshops, conferences, etc. as needed.
â€¢ High level of self-initiated problem-solving skills and an ability to prioritize tasks to meet multiple deadlines.
â€¢ Excellent organizational skills, accuracy and self-motivation; and demonstrated customer service focus.
â€¢ Proven ability to effectively manage multiple concurrent projects. Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
â€¢ Two or more years of experience supporting academic computing environments. Demonstrated ability to develop creative solutions for academic, instructional, and research needs.
â€¢ Familiarity with EE software including Lab view, Matlab, Spice, and similar software packages, and familiarity with the installation and maintenance of these packages.
â€¢ Demonstrated experience supporting an electrical engineering lab.
â€¢ Proven ability to effectively manage multiple concurrent projects.
â€¢ Demonstrated knowledge of standard network practices, including CAT 5 cabling, hubs, switches and routers, other physical layer attributes, and standard protocols.
â€¢ Ability to write programs or scripts in languages such as Assembly, Power shell, Perl, PHP, Unix shell, C, C#, J#, Java, etc.
â€¢ Demonstrated expertise in Windows or RH Linux server configuration, deployment and management; authentication and security; account administration; network file backup and recovery; web-based applications installation and licensing.
Condition of Employment:
Provide emergency response outside normal business hours for incident management and other urgent critical institutional needs.
A satisfactory outcome from criminal background verification is required prior to hire.
Part of the application process for this position includes completing an online cover letter assessment, as well as the Employment Eligibility Assessment to obtain additional information that will be used in the evaluation process. The assessment(s) will appear on your screen for you to complete as soon as you select "Apply to this Position" on this job announcement. Once you begin the assessment, it must be completed at that time. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed and you will not be considered for this position until the assessment is complete.
The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.
The University of Washington is an equal opportunity, affirmative action employer.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 / 206-543-6452 (tty) or firstname.lastname@example.org.
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About University of Washington
Founded in 1861, the University of Washington is one of the oldest state-supported institutions of higher education on the Pacific coast. The Seattle-based university has earned an international reputation for research, and its graduate programs are some of the most highly rated in the nation. It is a leader in such fields as drama, dentistry, medicine, nursing, health services, astronomy, computer science, molecular biotechnology, oceanography, biostatistics, physics, physiology, pharmacology, geography, sociology, and social work. The university currently enrolls 35,000 students.