You worked hard to earn your degree.
Explore jobs based on your education.
Explore Now

Oregon State University

School of Electrical Engineering and Computer Science

School of Electrical Engineering and Computer Science
 

Connect with Us

  • For Students looking for Jobs
  • For Alumni to stay connected
  • For Employers needing to hire

Don't wait! First round interviews are being scheduled now.

Experience:
Not specified
Concerned about your lack of experience? Learn More...
Employment Type:
Full time
Posted:
3/30/2013
Job Category:
Information Services
Industry:
Healthcare
Hospitals & Clinics
Client Systems Specialist 2
(This job is no longer available)
loading
loading
School
Major
Grad Date
 
 

Not sure what types of jobs you are interested in?


Explore Jobs
Based on Your Education

Follow This Company
Share

Job Description

Providence is calling a Client Systems Specialist 2 to Providence Health & Services in Renton, WA or Portland, OR.

Providence Health & Services is implementing Epic, a patient-centered clinical information system across our health care network in Alaska, California, Oregon, Montana, and Washington. We are adopting the entire suite of Epic modules, so we need people with diverse skills sets and backgrounds from all fields. Epic is a leader in clinical informatics and this project implementation supports our efforts to integrate clinical and financial records across multiple care settings. Your skills and talent on this implementation will help Providence continue to provide each patient with high-quality affordable care in the communities we serve. The Client Systems Manager (CSM) Level 2 position is responsible to implement and support server systems and the end user environment for Epic as part of the Enterprise CSM team. Working at the regional and enterprise level the CSM Level 2 strives towards the common goal of standardization.

In this position you will:

Prepare, install, upgrade and/or distribute Epic applications and related third party software installed on servers and clients including printing, faxing, imaging, business continuity systems, monitoring, web servers, communication systems and end user access.
Support, manage and maintain the Epic Windows and Citrix based servers as well as application infrastructure.
Create, modify and troubleshoot login scripts, local and network group policy objects, Active Directory objects, DHCP DNS entries and administrative scripts.
Provide technical analysis, design, and support for the Enterprise Epic Client Systems as required for daily system operations, system upgrades and new releases.
Work with technology and application teams to ensure client systems infrastructure changes and issues are communicated to the necessary teams across the region or enterprise.
Provide technical leadership on complex projects by formulating and defining system design, scope and objectives.
Lead cross-regional efforts to resolve Epic technical issues being experienced throughout the enterprise or having a major impact within a certain region
Devise or modify procedures to solve complex problems considering system structure, technical capacity and desired results; prepare detailed specifications to support system administration functions.
Perform and document Root Cause Analysis of critical issues especially those causing a downtime or impacting patient care.
Perform advanced troubleshooting of client infrastructure as well as Epic application issues escalated from support resources such as CSM Level 1 and Epic Application Analysts.
Required qualifications for this position include:

Minimum of an Undergraduate degree in Electrical Engineering, Computer Science, Information Systems or related discipline OR an equivalent combination of education and/or experience
Successful candidates will have completed the Epic Client Systems Manager level 100 and level 200 training at Epic within the first 120 days of employment. Certification will then be required at that time.
Microsoft or Citrix certifications such as server MCPs or MCSE or CCA or equivalent
Minimum of five (5) years of demonstrated experience in desktop/workstation, peripheral device and Windows server technologies
Participate in on-call rotation for area of responsibility
Travel - Must be able to travel by a variety of modes of efficient transportation to all sites within scope of assignment

Preferred qualifications for this position include:

Previous healthcare industry and/or Epic client systems experience
Complimentary experience with Citrix, application infrastructure and/or systems integration

About the department you will serve.
Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

http://www.providenceiscalling.jobs/rewards-benefits/index.html
As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.
Providence Health & Services is a not-for-profit organization extending across a five-state area – from Alaska through Washington, Montana, Oregon, and into Southern California.
Providence employs more than 51,000 employees, and operates 27 acute care hospitals, and more than 35 non-acute health care facilities, as well as physician clinics, health plans, and numerous other health and education services.
Providence Health & Services is an equal opportunity employer who provides competitive benefits, a drug-free workplace and supports work/life balance.

About Providence Health Services

Company Description

As the sixth-largest faith-based health system in the United States, our hospitals and care facilities are recognized in their communities for excellence, both as treatment centers and as places to work. Providence Health & Services is a not-for-profit health system committed to providing a comprehensive array of services to meet the needs of communities across five states, including Alaska, Washington, Montana, Oregon and California.  Providence continues the legacy of the Sisters of Providence and the Sisters of the Little Company of Mary in the West spanning more than 150 years.

In 2008, across our system, we provided services to more than 7.2 million people. That's equal to filling every NFL stadium to capacity three times over.

Imagine the difference your career at Providence will have in the lives of others.  Join the more than 50,000 professionals in five states who have found their calling at Providence Health & Services.

Company History

Over a century ago, the Sisters of Providence laid the foundation for a healing ministry that now spans five states and provides a caring presence in the communities in which we serve.  That healing ministry is Providence Health & Services.  Today, inspired by the spirit of our founders, the people of Providence share a deep, personal calling to serve by providing those in need with high-quality, compassionate care.

The order of the Sisters of Providence was founded in Montreal, Quebec by Mother Emilie Gamelin.  Moved by the love of Christ to serve the poor, hungry and sick in her community, Emilie’s work – and her mission – was known by those around her as “providence” for the poor.

Recently, Providence Health & Services marked the 150th anniversary of the incorporation of the Sisters of Providence in Washington and celebrates the founding of the oldest corporation in the West.

Mission & Values

From our humble beginnings in the Sisters' first one-room hospital, Providence Health & Services has remained steadfastly committed to our Mission of providing a healing ministry. The same spirit of service that fueled our founders continues today, and is evident in every aspect of our Mission.

Firmly rooted in the charitable works started more than 150 years ago:

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

This is our Mission. It's what we stand for, and what we believe in. We continue to base our work on core values of respect, compassion, justice, excellence and stewardship.

Working Here

Providing the very finest patient care is the responsibility of every member of the Providence Health & Services team. Direct care providers such as nurses, therapists, pharmacists and allied health professionals play fully integrated roles in caring for our patients. However, it also takes the talent and teamwork of many disciplines to bring our Mission to life.

Providence offers a variety of rewarding careers in clinical and non-clinical disciplines.

Everything we do in operational areas, including management, finance, information technology, human resources and support services, is focused on those we serve. Our core values of respect, compassion, justice, excellence and stewardship are put into action every day by every employee.

Here, you'll find professionalism that is reflective of the important work we do—saving lives, improving the quality of life and promoting wellness. The people of Providence are passionate about their work because they are passionate about life. If you feel the same way, join us.

Hiring Information

Our mission and our values call for us to work on behalf of the poor and vulnerable in our society.

To that end, we embrace all people in belief in the inherent value of every person. Being committed to diversity is one of our operational principles that ultimately contribute to our ability to effectively serve the poor and vulnerable.

As an equal opportunity employer, Providence Health & Services works to create a diverse work force that reflects the growing and changing populations of people in the communities we serve and a workforce in which all employees’ differences and unique experiences are celebrated, enabling and encouraging them to contribute their best work.


Benefits

Caring is what we do.

At Providence Health & Services, our benefits help us care for our employees and their families by supporting their personal wellness and by providing them with tools that promote financial security and professional growth, including:

  • Employee assistance program, including counseling, referrals and career guidance
  • Flexible spending accounts
  • Life insurance
  • Long-term care insurance
  • Long-term disability
  • Medical, dental and vision insurance
  • Paid time off – for holidays, vacation, illness and family leave
  • Retirement program
  • Tuition assistance

Honors & Awards

We are deeply honored that Providence facilities have been distinguished with national awards and certifications. At Providence Health & Services, our dedication to excellence is evident in the service our people demonstrate every day. Here, you’ll find an environment built on the core values of respect, compassion, justice, excellence and stewardship. They are at the heart of everything we do...and others have noticed.

Providence’s honors and awards include recognition from:

 J.D. Power and Associates
Oregon Business 100 Best Companies
Cardiac Surgery Excellence Award
Solucient 100 Top Hospitals
Working Mother 100 Best Companies
American Nurses Credentialing Center – Magnet Recognition
Qualis Health Quality Award
Thomson Reuters 100 Top Hospitals
Washington’s 100 Best Companies to Work For