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Employment Type:
Full time
Job Category:
Information Services
Utilities & Waste Treatment
Oil & Gas
Onsite Support Engineer( Miami, Florida)
(This job is no longer available)
Alstom | Redmond, WA
Grad Date

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Job Description

Are you interested in a career making the SMART GRID even SMARTER? Then energize your career as an Onsite Support Engineer with Alstom Grid Network Management Solutions!

ALSTOM Grid – Network Management Solutions - The Network Management Solutions group provides real-time information solutions for the efficient, reliable and secure operation of transmission and distribution infrastructures and markets. ALSTOM Grid Inc.'s Center of Excellence located in Redmond, Washington, is home to 400 staff specializing in the design, development and implementation of energy management and market software and in the integration of automation and information systems for electric utilities, oil & gas and other automated industries. The Company also provides project management for complex turnkey systems and associated automation support and IT migration. The technology developed in Redmond, WA is the market's recognized worldwide leader in energy management and market software solutions.

ALSTOM Grid – Network Management Solutions, the leader in providing software and services to the Electric Utility Industry has an opening for an Onsite Support Engineer at a customer in Miami, Florida. As Onsite Support Engineer, you will: Under direct supervision, performs customer support activities involving the installation, modification, repair and training on use of complex software systems.

In this position you will be responsible to:

Assist in project delivery by receiving and completing task assignments from the project manager.
Follow established policies and procedures in conducting custom development, on-site installation, and testing of system.
After project delivery, transition to a support role by providing on-site support at customer’s direction.
Providing training on ALSTOM software to customer staff to help them understand how to use the product properly.
Keep Project Manager and/or Product Manager advised of technical developments and issues.
Provide liaison between the customer’s staff and ALSTOM.
Complete, maintain, and process pertinent paperwork and records.
Work toward becoming an expert in one or more subsystems or technology such that training, customization and consulting can be provided.
Perform basic code fixes for bugs, which do not require re-design of correction.
Work at a customer site when needed.
Other duties may be assigned to meet business needs.
All candidates must meet the following minimum requirements in order to be considered for this opportunity. Candidates who exceed minimum qualifications may be considered for a higher level position.

General Qualifications:

Requires Bachelor’s degree in Electrical Engineering, Computer Science, or equivalent degree or equivalent work experience.
Must have basic understanding of distribution management systems, software systems, and energy management systems.
Must have basic understanding of hardware and software configurations in a real-time environment.
Some programming experience and familiarity with basic database operations.
Must be able to accept short term and long term assignments that may require relocation or the use of temporary housing.
Good verbal, written and interpersonal communication skills.
Good PC skills required, including use of standard MS Office applications.
Ability to shift work efforts based on the needs of the department or business goals.
Ability to work independently and be self-motivated.
Ability to work effectively in a team environment.
Demonstrates a high degree of personal and professional integrity.
Ability to occasionally work non-standard hours to accommodate business needs.
The following requirements are desired and will be used to differentiate all candidates who apply for this position.

Knowledge of GIS
Key Competencies

Client facing experience
Good communication skills
Ability to work independently and be adaptable
We offer competitive salaries, an excellent benefits package, and flexible work options, as well as a uniquely diverse and unified team of professionals. Our culture supports an environment where employees can continuously learn and gain professional growth through education, exciting projects and career mobility. ALSTOM Grid recognizes your achievements and excellent performance through various performance incentive, recognition and reward programs. Our commitment is to you, the employee.

Come work in an environment that is driven by integrity, innovation and visionary thinking. Join ALSTOM Grid today, revolutionize the energy industry and energize your future!

Alstom is a worldwide leader in power generation, power transmission and rail infrastructure and sets the benchmark for innovative and environmentally friendly technologies. Alstom builds the fastest train and the highest capacity automated metro in the world. It provides turnkey integrated power plant solutions and associated services for a wide variety of energy sources, including hydro, nuclear, gas, coal and wind. It offers a wide range of solutions for power transmission, with a focus on smart grids. The Group employs 93,000 people in more than 70 countries and had sales of over €23 billion in 2009/10 (pro forma figures).

About ALSTOM Grid
Alstom Grid, the newest sector of Alstom, has over 100 years of expertise in electrical grids. Whether for utilities or electro-intensive industries or facilitating the trading of electricity, Alstom Grid brings power to their customers’ projects.

Alstom Grid ranks among the top 3 in electrical transmission sector with a sales turnover of approximately €3.5 billion in 2009. It has 20,000 employees and over 90 manufacturing and engineering sites worldwide. Its four main business areas are Products, Systems, Automation and Service. At the heart of the development of Smart Grid, Alstom Grid offers products, services and integrated energy management solutions across the full energy value chain—from power generation, through transmission and distribution grids and to the large end users.

Alstom is an Equal Opportunity Employer
Alstom is a Drug free Workplace

About Alstom

Alstom S.A. serves the energy market through its activities in power generation and the transport market through its activities in rail transport and marine. The Company designs, supplies and serves a complete range of technologically advanced products and systems for its customers, and possess expertise in systems integration and through life maintenance and service. On 30 April 2003, the Company announced the closing of the sale of small gas turbines business and, on 1 August 2003, it announced that it has completed the major part of the disposal of the medium-sized gas turbines and industrial steam turbines, in each case, to Siemens AG. (Source: 20-F)