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1-3 years of experience
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Employment Type:
Full time
Job Category:
Hospitals & Clinics
Computing And IT services Specialist
(This job is no longer available)
UW medical center | Seattle, WA
Grad Date

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Job Description

The University of Washington (UW) is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.

The Department of Bioengineering is inventing the future of medicine. UW faculty and students bridge the disciplines of medicine and engineering to drive healthcare forward for those in remote parts of the world and here at home. Students, scientists, engineers, and physicians come together at UW Bioengineering to develop innovative and cost-effective approaches to improve health care. Our interdisciplinary teams conduct groundbreaking research spanning five comprehensive research themes: 1) Biomaterials and Regenerative Medicine, 2) Instrumentation, Imaging, and Image-guided therapy, 3) Molecular and Cellular Engineering, 4) Systems and Quantitative biology, and 5) Technology for Expanding Access to Healthcare.

UW Bioengineering is a recognized leader in using education and research to encourage biomedical invention. The department is successful in translating research discoveries to real-world applications through multi-partner initiatives. Our faculty and alumni have launched numerous successful start-up companies and regularly license technology to industry partners, fueling our economy and transforming health care.

The Department is unique at the University of Washington in that it is administered through both the School of Medicine and the College of Engineering. The Department of Bioengineering is located in the W.H. Foege Building, at the corner of 15th and Pacific. The majority of the staff assignments in the department involve interaction with core faculty, adjunct faculty, staff and post-docs, as well as graduate and undergraduate students.

The Department of Bioengineering has an outstanding opportunity for a Computing & IT Services Specialist . The individual in this position is responsible for directing and administering information technology resources to support academic, administrative, and research computing in the National ESCA and Surface Analysis Center for Biomedical Problems (NESAC/BIO) and the Molecular Engineering and Sciences (MolES) Institute. The individual in this position remains current in computing technology advances, analyzes computing needs in units supported, and advises leadership on best strategies for addressing those needs.

In addition to planning and advising roles, the Computing & IT Services Specialist designs, builds, and maintains systems to support the functions of NESAC/BIO and the MolES Institute. On a day-to-day basis, the Computing & IT Services Specialist administers existing systems to ensure continuity and evaluates performance to identify needed improvements and future projects. Successful management of computing resources promotes administrative efficiency, enriches the academic experience, and facilitates research accomplishments.

General Duties:

This position serves as the primary technical contact for the Institute and will provide support to MolES Institute (3 staff and 2 faculty) and NESAC/BIO (5 faculty, 7 staff, and 10 postdoc and student researchers) and occasional consultations with occupants of the MolES Building (approximately 15 faculty and their centers/research groups).


The Computing & IT Services Specialist provides general systems and network administration, maintains computers and network for research instrumentation, and provides computing support on common productivity applications (Microsoft Office, email clients, web browsers, and network utilities) on PC and Mac platforms. This individual also maintains and develops web sites, policies, and file systems for the units supported.

Maintain computing infrastructure

• Provide computer support including software installation, computer and hardware setup, software installation, virus protection, spam filters, upgrades, and system updates

• Maintain and update NESAC/BIO and MolES Institute websites (Drupal or similar)

• Maintain servers (Windows and Linux) and network configuration

• Maintain security across all systems, and respond to security incidents

• Provide network data backup and recovery for all computers

Plan, design, and document to meet evolving needs of units supported

• Purchase hardware, software, licenses, etc. and keep accurate systems records

• Develop and document policies governing the use of Institute computing resources

• Identify areas of need within the computing infrastructure and develop plan for solving

• Develop web-based solutions to meet administrative and research needs

• Participate in strategic planning with leadership and disseminate useful information

• Acquire news skills and competencies as needed to address requirements of units supported

Other duties as assigned

• Represent NESAC/BIO and the MolES Institute at relevant meetings, both ad hoc and as part of regularly convened groups at UW

• Prepare proposals in response to funding opportunities for computing resources

• Network with Chemical Engineering, Bioengineering, UWEB, and College of Engineering computer specialists to keep current on UW-wide computer and local sharing issues

Perform all duties in accordance with rules and policies of NESAC/BIO, the Department of Bioengineering, the College of Engineering, and the University of Washington, and work with the College of Engineering and UW's Computers & Communication to maintain good network “citizenship.”

For detailed information on Benefits for this position click here.


Bachelor’s degree (computer science, engineering or technical field preferred) or equivalent experience.

Two to three years applicable experience, including:

• Experience providing computer, networking, or technical support

• Ability, flexibility, and willingness to support a variety of systems, including Mac, Windows, and Unix operating systems, and Windows and Linux servers

• Ability to work in a customer service and team oriented environment with a diverse community of faculty, researchers, and professional and student staff.

• Demonstrated initiative and ability to work independently and solve complex problems.

• Excellent communication skills and experience working within a team environment

• Ability prioritize and multi-task job duties working in a busy medium-sized research group.

Equivalent education/experience will substitute for all minimum qualifications except where there are legal requirements such as license/certification/registration.


• Experience developing complex computer-based and online programs/applications and databases, designing relational databases and system documentation

• Scientific background, experience with scientific equipment/research, and/or work experience in a university or research environment

• Experience with some or all of the following:

o Designing user-interfaces and web applications

o Managing databases for management systems such as Drupal or Wordpress

o HTML, SQL, JavaScript, XML, AJAX, Subversion (svn), PHP

Condition of Employment:

Position requires occasional overtime to meet deadlines. Incumbent needs to be flexible and able to constantly re-organize changing priorities and deadlines, as tasks and priorities change on a daily basis.

Application Process:

Part of the application process for this position includes completing an on-line cover letter assessment as well as the Employment Eligibility Assessment to obtain additional information that will be used in the evaluation process. The assessment(s) will appear on your screen for you to complete as soon as you select "Apply to this Position" on this job announcement. Once you begin the assessment, it must be completed at that time. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until the assessment is complete.

A satisfactory result from a criminal background check may be required prior to hire.

About UW medical center

UW Medicine operates in a multifaceted and dynamic environment which is subject to intricate legal and regulatory requirements governing clinical, teaching and research activities. In recent years, academic health centers across the nation have seen a dramatic increase in the number and complexity of regulations from state and federal agencies, greater external scrutiny and progressively costly sanctions. In response to the complicated compliance environment, all components of UW Medicine have established compliance offices (including the practice plans, University of Washington Medical Center, Harborview Medical Center, Hall Health Primary Care Center, UW Medicine Eastside Specialty Center, UW Medicine Neighborhood Clinics, and the School of Medicine). Collectively, these offices are responsible for the development and implementation of compliance programs for issues such as professional fee billing, hospital facility billing, clinical research billing, HIPAA privacy and information security, and other regulatory requirements. In order to establish an institution-wide perspective, compliance directors meet bimonthly with the UW Medicine Associate Vice President/Chief Compliance Officer and attend the UW Medicine Board Compliance Committee meetings. Core elements of UW Medicine compliance programs include: Committment and support from executive leaders Institutional policies, standards and expectations Education and outreach Routine monitoring and auditing Timely and appropriate responses to compliance issues On-going assessment, analysis and response to emerging risks and regulatory developments Mechanisms (including hotlines) which invite and enable the safe reporting of compliance concerns Timely investigation of reported concerns and protecting of complainant rights Implementation of appropriate sanctions and corrective actions to address noncompliance when it occurs Process improvement projects as needed to enhance compliance efforts Regular evaluations of program effectiveness The commitment to compliance is imbedded in the expectation that all members of UW Medicine will meet the professional, ethical and regulatory standards associated with their individual roles. Faculty, staff, residents and students are all expected to maintain current knowledge of rules and regulations related to their work, comply with UW Medicine policies and procedures, act in a professional and ethical manner, and contact appropriate institutional offices when questions or concerns about compliance arise. UW Medicine's commitment to effective compliance programs demonstrates a deep awareness of its accountability to the public and the people it serves. Its commitment to professionalism, integrity, and ethical standards are all directly linked to UW Medicine's mission of exemplary patient care, teaching and research. If you have questions about compliance programs at UW Medicine, or need more information about your rights and responsibilities, please contact a compliance director.