Lay the groundwork for a dynamic future with an industry leader. At Kaiser Permanente, you'll forge lasting relationships with colleagues across the organization while enjoying the opportunity to grow your experience and hone your expertise on assignments that have real impact. Our interns and new grads have worked on everything from analyzing financial software and developing new marketing strategies, to designing mobile apps and helping clinicians improve care delivery. We want you to get the most out of your time here-and will give you projects that challenge you to think freely, question thoroughly, and explore deeply.
Kaiser Permanente's primary digital presence, www.kp.org and its' associated mobile-optimized site, has continued to evolve in feature depth, design and complexity. Kaiser Permanente has become more dependent on digital channels to deliver clinical and health plan services to members, business customers, shoppers and our workforce. It is important to understand how users fully leverage kp.org and optimize the array of digital products and services in meaningful and effective ways.
Kaiser Permanente's Internet Services Group (ISG) is seeking one qualified intern candidate to help us improve our user's experience with www.kp.org. The candidate will gain practical experience by partnering with product managers to make Kaiser Permanente's digital properties accessible to all users, including those with disabilities.
? Strong problem solving/analytic skills (quantitative and qualitative)
? Ability to work independently with minimal direction and collaboratively as part of a project team
? Excellent written and verbal communication skills
? Excellent presentation skills
? Strong working knowledge of Microsoft office (Word, Excel, Access, PowerPoint and Project), Visio or workflow tool
? Rising 4th year undergraduate students and graduate level students/Master's degree candidates are preferred
? Majors/concentrations in the following or related fields:
o Business Administration
o Social Enterprise or Social Entrepreneurship
o Masters in Information & Communications Technology (ICT)
o Multimedia program with an emphasis in one or more of these areas: Fundamentals of multimedia, Multimedia production, Multimedia authoring, Web communication and design, or Corporate multimedia production
o Marketing (e.g. Market Research and Analysis, Strategic Planning)
The following experience is ideal, but not mandatory:
o Experience working with people who are deaf, hard of hearing, or disabled
o Basic understanding of relevant portions of the Americans with Disabilities Act, or Web Content Accessibility Guidelines (WCAG2) from the W3C
o Basic understanding and experience with closed-captioned videos and/or web captioning tools
o Experience in related areas, such as multimedia, human factors, usability, corporate social responsibility (CSR), social entrepreneurship or disabilities
o Experience working in corporate social responsibility (CSR) or social entrepreneurship with an emphasis on removing barriers and increasing diversity